Dispatch & Delivery Policy
Our delivery policy is to deliver the products to the customer’s doorsteps.
Timing: 10 AM – 9 PM Everyday
Each and every products would be dispatched from vendors outlet for delivery purposes after order has been confirmed.
Delivery to the customer’s would be operated by TENTHMART’s team member.
Order date and timing
Order can be placed everyday until 11.59 PM.
Any order before 11.59 PM would be delivered tomorrow.
Customer can choose their delivery time from different timeframe.
Customer can cancel their order 36 hours before delivery timeframe. And 5% cancellation fee would be applicable during refund as a bank transaction and administration fee.
For meat and grocery, Inside Darwin and its suburbs charge would be $15 (for 1-10kg weight)
For Palmerston and its suburbs charge would be $20 (for 1-10kg weight)
After 10kg, charge would be added $0.50/kg of weight.
After 30kg there will be no additional charge.
For Ready meal and desserts, Inside Palmerston $15, Palmerston to Darwin $20, Inside Darwin $15.